Download your 12: The Elements of Great Managing audiobook here!

How do great managers inspire top performance in employees? How do they generate enthusiasm, unite disparate personalities to focus on a common missionnd drive teams to achieve ever-higher goals?

More than a decade ago Gallup Organization combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the 1999 bestseller First, Break All the Rules. 12: The Elements of Great Managing is that management classic's long-awaited sequel. It follows great managers as they implement the 12 elements to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outagesnd successfully face a host of other challenges in settings around the world.

12: The Elements of Great Managing audiobook download:

Gallup's study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12uthors Rodd Wagner and James K. Harter weave the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociologynd economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.